Official saranjitu Document
Privacy Policy saranjitu —
Our Commitment to Your Personal Data
This page explains how saranjitu collects, uses, stores, and protects the personal data of users in Indonesia. By using this platform, you agree to the practices described in this policy. Please read the entire document before creating an account or making any transaction.
Last updated: 2025
What Data We Collect from Users
saranjitu collects various types of personal data to ensure the service runs properly and the user experience remains secure. The types of data collected fall into several main categories described below.
Account information: When you register, we collect your full name, email address, phone number, date of birth, and other identifying information required for verification. This data is used to process account registration and confirm that each user meets the applicable minimum age requirement.
Device and browser data: Our system automatically records your IP address, device type, operating system, browser type, and screen resolution when you access the saranjitu platform. This technical data is used to optimize the platform's appearance and performance across devices — particularly mobile devices, which are the primary means of access for our users.
Payment information: For deposit and withdrawal transactions in IDR (Indonesian Rupiah), we record the payment method used — such as a bank name or digital wallet — along with transaction history. We do not store account numbers or PINs directly; that sensitive information is processed through an encrypted payment system.
Usage data: We record user activity on the platform — pages visited, categories opened, session duration, and actions taken. This data is used for internal analytics to improve service quality and content relevance.
How Your Personal Data Is Used
All data collected by saranjitu is used solely for legitimate purposes directly related to platform operations and improving the service for users. The following are the main purposes for which data is used:
Processing registrations, verifying identities, securing accounts, and preventing duplicate account creation by the same user.
Validating deposits and withdrawals, matching the account holder's name with the registered bank account or digital wallet, and recording transaction history.
Analyzing usage patterns to improve navigation, reduce page load times, and ensure features perform optimally across all devices.
Sending notifications about account updates, transaction confirmations, relevant promotional information, and other important alerts.
Cookies and User Activity Tracking
saranjitu uses cookies — small text files stored on your device — to support platform functionality and enhance the user experience. Several types of cookies are used within the saranjitu ecosystem.
Essential cookies are required for the platform to function correctly. These cookies store login session status, language preferences, and interface settings. Without essential cookies, certain core platform features cannot work properly, including access to the account pages and the transaction process.
Analytics cookies are used to understand how users interact with the platform — which pages are visited most frequently, where users typically end their sessions, and which features are used most actively. This information is aggregated and does not identify individual users.
Users can manage their cookie preferences through their browser settings. Please note that disabling essential cookies may affect your ability to access certain parts of the platform. Accessing saranjitu from a mobile device with a modern browser still allows cookie management through the browser's available settings menu.
Data Storage, Security, and Sharing
saranjitu applies SSL (Secure Socket Layer) encryption to all connections between user devices and the platform's servers. This means the data you transmit — including login credentials and transaction data — cannot be read by unauthorized parties during transmission.
User data is stored on servers protected by multiple layers of security, including firewalls, access monitoring, and role-based access controls. Only personnel with legitimate authorization can access user data, and only for specific operational purposes.
saranjitu does not sell, rent, or trade users' personal data to third parties for marketing purposes. In certain situations, we may share data with trusted service providers that assist with platform operations — such as payment providers that process IDR transactions — but only to the extent necessary to complete those services and under strict confidentiality obligations. Data may also be disclosed if required by applicable law in Indonesia.
User Rights Over Personal Data
As a user of the saranjitu platform, you have a number of rights regarding the personal data we hold. These rights align with applicable data protection principles and can be exercised at any time by contacting our support team.
Right of access: You have the right to request a summary of the personal data we hold about you, including what types of data are collected and how that data is used.
Right to rectification: If stored data is inaccurate or no longer relevant, you have the right to request a correction. This includes updating contact information, the registered name, or other details associated with your account.
Right of erasure: Under certain conditions, you may request the deletion of your personal data from our systems. Please note that some data may need to be retained for legal compliance purposes or to settle ongoing financial obligations.
Right to restriction of processing: You may ask us to restrict how your personal data is processed under certain conditions, for example when the accuracy of the data is being verified.
Summary of User Data Rights
- Right to access stored data
- Right to correct inaccurate data
- Right to request data deletion
- Right to restrict data processing
- Right to withdraw consent at any time
Policy Changes and How to Contact Us
saranjitu reserves the right to update this privacy policy at any time in response to operational, technological, or regulatory changes. Any material changes will be communicated to users through the channels available on the platform. The update date shown at the top of this page always reflects the most current version.
Continued use of the platform after the policy has been updated constitutes acceptance of those changes. Users who do not agree with the current policy may stop using the platform and submit an account closure request through our support team.
To exercise the rights described above, ask questions about privacy, or report concerns regarding the handling of your personal data, you can contact the saranjitu team by email at: [email protected]. We will endeavor to respond to data privacy inquiries within a reasonable timeframe. For other general inquiries, visit the page FAQ available on the platform.
Your Data Is Safe — Enjoy the Platform with Peace of Mind
By reading this privacy policy, you know exactly how saranjitu handles your personal data. Have more questions? Our team is ready to help through the FAQ page or support email. Ready to get started? Register now or sign in to your existing account.